During the monson months, the incidents of electric shock and interruptions in supply generally tend to increase. To cope with such situation, BEST not only takes preventive measures but also deploys additional staff to attend to the complaints. The duration of interruptions may be longer due to factors like inaccessibility in water logged areas, etc.
In case of electricity going off in your premises, please contact respective fuse control centres of BEST in areas identified below :
BEST has 8 Fuse Control Centres at different localities, all of which are fully computerised having data of over 8.5 lacs consumers. Consumers are required to give either their "Bill number" or "Meter Number" while lodging complaints at the Fuse Control Centres. The bill number is printed on the top right side corner of the electricity bill. Meter number is printed in the first row on left side of the electricity bill. The consumers are requested to keep one of these numbers handy for reference in such event.
Fuse Centres (24 hours) when individual's flats are affected
|Mahim Fuse Centre||2444 4242|
|Dadar Fuse Centre||2412 4242|
|Worli Fuse Centre||2495 4242|
|Suparibaug Fuse Centre||2411 4242|
|Colaba Fuse Centre||2218 4242|
|Pathakwadi Fuse Centre||2208 4242|
|Khetwadi Fuse Centre||2385 4242|
|Masjid Fuse Centre||2377 4242|
Fault Control (24 hours): When number of Flats in the same building are affected or adjacent Buildings are also affected and in case of major area off supply, shock, sparking complaints etc.
|Dadar Fuse Centre||2414 6611|
|Pathakwadi Fuse Centre||2206 6611|
In case of excessive delay in attending to individual complaints:
|Supervisory Control||2414 5888|
BEST requests the co-operation of the consumers in bearing with such incidents and conform to the D0s and DON'Ts listed below to avoid electric shocks and interruptions
The BEST may in the interest of safety, be compelled to switch 'OFF' the supply in certain areas to avoid danger to the installations by flood water. Consumers' co-operation in dealing with such temporary inconvenience is requested.